Passengers Give Zupco 24-Hour Ultimatum to Solve Transport Blues

Passengers Give Zupco 24-Hour Ultimatum to Solve Transport Blues


THE Passengers Association of Zimbabwe (PAZ) has given the state-run Zimbabwe United Passenger Company (ZUPCO) a 24-hour ultimatum to provide an adequate fleet of buses and commuter omnibuses for public transportation and ease the challenges that passengers and commuters are currently facing.

Passengers and commuters have in recent months been left frustrated and stranded owing to ZUPCO’s glaring failure to provide buses which has resulted in crippling transport shortages across the country.

This compelled PAZ to engage Tinashe Chinopfukutwa of Zimbabwe Lawyers for Human Rights, who on Thursday 5 May 2022 wrote a letter to ZUPCO and Local Government and Public Works Minister Hon. July Moyo requesting the state-run transport utility and its parent ministry to fix the transport crisis, which is preventing people from moving freely to conduct their business.

In the letter, PAZ said the failure by ZUPCO to provide and supply adequate buses and commuter omnibuses amounts to a violation of commuters and passengers’ right to freedom of movement as provided in Section 66(2) of the Constitution.

The passengers’ representative body said people who are fortunate to board ZUPCO buses are crammed in over-crowded termini hence running inimical to the purpose behind the granting of ZUPCO monopoly by government, which was to prevent the spread of coronavirus. PAZ said it is concerned that commuters are at a greater risk of contracting coronavirus from the few over-crowded ZUPCO buses.

PAZ also stated that ZUPCO’s failure to provide public transportation service despite being given a monopoly by government in 2020 to conduct public transportation services to the exclusion of any other public transporter, amounts to inefficient and unreasonable administrative conduct which is a breach of commuters’ right to administrative justice guaranteed under Section 68(1) of the Constitution.

ZUPCO’s failure to solve the transport crisis, PAZ said, will leave it with no option but to institute legal proceedings against the state-run transport utility.



Zimbabwe Lawyers for Human Rights
Kodzero/Amalungelo House
No. 103 Sam Nujoma Street, Harare, Zimbabwe
Phone: (+263 8677005347, +263 242 764085/705370/708118